Shipment Tracking – Where is my package?
Ordered from Handyswap and waiting for your new device to arrive? We know the excitement. That’s why we make it easy to track your shipment every step of the way.
With real-time delivery updates and trusted courier partners, you’ll always know exactly where your package is.
Track Your Order in 3 Simple Steps
1. Check Your Shipping Confirmation Email
As soon as your order leaves our logistics centre, we’ll automatically send you a shipping confirmation email.
This email includes:
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Your tracking number
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A direct tracking link
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Courier delivery details
2. Use the Tracking Link
Click the tracking link in your email to view the latest delivery updates instantly.
3. Track with the DHL App or Website
You can also enter your tracking number directly on the DHL website or in the DHL mobile app for live tracking notifications.
Understanding Your Delivery Status
Here’s what common tracking updates mean:
Electronically Announced
Your shipping label has been created and your parcel is ready for courier collection.
At the Initial Parcel Centre
Your package has been scanned by DHL and is now moving through the delivery network.
In Transit
Your parcel is on the way to your local delivery area.
Out for Delivery
Good news—your package is scheduled to arrive today.
Delivered
Your parcel has been successfully delivered.
Need Help With Tracking?
If your tracking information has not been updated recently or you need assistance with your delivery, our support team is here to help. Shipping updates can occasionally be delayed while parcels move between courier facilities, but we’ll gladly look into it for you.
Please contact us via email at support@handyswap.com or reach out through our Live Chat with your order number. Our team is committed to making sure your order reaches you safely and on time.
Shop With Confidence
At Handyswap, every order is carefully packed, fully trackable, and delivered with trusted courier partners.